CPP30321 Certificate III in Cleaning Operations

Covid-19 demonstrated there is a critical need for suitably trained and qualified professional commercial cleaners.

The CPP30321 Certificate III in Cleaning Operations course is a nationally recognised qualification, designed for those who require knowledge and skills to work as a professional commercial cleaner. 

People who undertake this qualification include office cleaners, hotel and resort cleaners, as well as general residential and commercial cleaners.

This course will equip you with the ability to apply infection and control procedures, as well as clean storage areas, floors, amenities, window coverings, and even food handling areas and equipment.

Course delivery

The course is delivered through a blend of online and face-to-face classroom sessions. Practical training is provided in a workplace (or simulated environment where an actual workplace is not available). All training and assessment is facilitated by a qualified and experienced trainer and assessor.

Delivered over 18 months your training includes 1 x day per week classroom-based training and up to 20 hours per week of self-paced (non-classroom) learning. Self-paced learning includes online reading, revising course materials, trainer-guided research - and practice, preparation and participation in all prescribed assessment activities.

There are a total of 14 units in this course - listed below under 'Completion'.

Enrolled students with prior industry knowledge and experience can apply for RPL, which may reduce the amount of learning required and therefore a shorter course duration. For more information, speak to our Course Consultant.

This qualification is suitable for an Australian traineeship pathway and also for jobseekers.

Entry Requirements

There are no entry requirements for this qualification. However we strive to ensure that our students enrol into the course that best meets their needs, and that they have the best chance of a successful outcome.

The entry requirements indicated here are intended to inform you of the minimum expectations required of you, as part of enroling in and completing this course.

If you're in doubt, we encourage you to reach out to one of our Course Consultants, who can assist in determining your individual needs and give you the best advice.

As a guide, people completing this course:

have completed Year 10 or equivalent

a qualification at a Certificate II level or higher

have relevant workplace/industry experience.

You will also need to be at least 15 years of age, at the time of commencement.

It is also expected that you will have a PC, laptop of other internet connected device, Microsoft Word (or compatible software) and a functional webcam f or mobile device with a camera, for recording audio/video.


Successful completion of a range of mandatory assessments is required, in order to be issued your certification documentation.

Assessments for these courses will include a combination of:

  • Knowledge/theory-based written short-answer questions
  • Role plays
  • Case-studies / scenarios
  • Projects
  • Group and solo practical activities 


Successful graduates will receive a nationally recognised CPP30321 Certificate III in Cleaning Operations.

BSBOPS201 Work effectively in business environments
BSBOPS304 Deliver and monitor a service to customers
BSBWHS211 Contribute to the health and safety of self and others
BSBWHS332X Apply infection prevention and control procedures to own work activities
CPPCLO3100 Maintain cleaning storage areas
CPPCLO3101 Clean carpeted floors
CPPCLO3102 Clean hard floors
CPPCLO3103 Clean and maintain amenities
CPPCLO3105 Clean glass surfaces
CPPCLO3106 Pressure wash and clean surfaces
CPPCLO3108 Clean window coverings
CPPCLO3111 Clean rooms, furniture and fittings
CPPCLO3113 Clean food-handling areas and equipment
HLTINF001 Comply with infection prevention and control policies and procedures

Enquire now to discuss options.

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327 Woodpark Rd,
Smithfield NSW 2164 


4/8-10 Victoria St
Wollongong NSW 2500
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